The Strata

Who is eligible to become an official member of the Persatuan Penduduk The Strata (RA)?

Membership is open to all owners and residents (tenants) of The Strata Bandar Puteri Bangi. While all residents are subject to the community’s by-laws and security fees, only official members have the right to vote in the Annual General Meeting (AGM) and stand for election to the Committee (AJK).

Is it mandatory for all residents/owners to register as an official member?

Registration as an official member is highly encouraged but typically not mandatory unless specified by specific by-laws related to voting rights or committee eligibility.

How do I register or apply to become an official member of the RA?

You can register by completing the official membership form available from the management office or downloading it from the Resident Guides section of this website. Submit the completed form along with any required documentation (proof of residency/ownership) and the annual fee.

What are the main benefits of becoming an official member?

Main benefits include the right to vote in the Annual General Meeting (AGM), eligibility to stand for election to the Ahli Jawatankuasa (AJK), and priority access to certain community facilities and events.

When does the current term for the Ahli Jawatankuasa (AJK) end, and when will the next election be held?

The current AJK term ends in [Insert Month, Year]. The next Annual General Meeting and election will be held on [Insert Date], usually within the [Month] period.

How can I register a domestic helper or long-term guest for access?

Registration requires submitting their photo, IC/Passport copy, and the host unit's details to the Management Office. Temporary access cards or QR codes will be issued for their security clearance. This process helps maintain the integrity of our guarded community.

What is the procedure for registering contractors or service providers?

Contractors (e.g., renovators, large repair teams) must be registered in advance via the JAGAAP app or at the Guardhouse. They are required to leave their ID at the guard post and are subject to time restrictions (typically 9 AM to 5 PM, Monday-Saturday).

What should I do if I see suspicious activity or individuals?

Immediately contact the Guardhouse hotline at [Insert Guardhouse Number] and provide the exact location and description of the suspicious activity or person. Do not approach the individual yourself.

How do I get a new RFID sticker or access card for my vehicle?

Please submit the Vehicle Access Application Form to the Management Office, along with copies of your vehicle grant (V5/B), IC, and the latest maintenance fee receipt. There is a nominal fee for each new RFID sticker or replacement card.

What should I do if my access card is lost or damaged?

Report the loss immediately to the Management Office. A lost card will be deactivated, and a replacement can be purchased for [Insert Fee Amount]. This ensures unauthorized access is prevented.

Is there a limit to the number of vehicles per household?

Each unit is typically allocated access for up to two (2) primary vehicles. Additional vehicles may be registered subject to available parking space and management approval, often incurring a higher access fee.

What are the permitted hours for renovation and major works?

Renovation work is strictly permitted only between 9:00 AM and 5:00 PM, Monday through Friday, and 9:00 AM to 1:00 PM on Saturdays. No noisy work is permitted on Sundays or Public Holidays to ensure resident peace.

Are pets allowed within the Strata community?

The current by-laws prohibit the keeping of pets in common areas or within units where they cause nuisance. Please refer to the full By-Laws document [Insert Link] for specific rules regarding size, type, and licensing.

What are the rules regarding waste disposal and recycling?

All garbage must be properly bagged and disposed of in the designated refuse area before [Insert Time] on collection days. Please separate recyclables (paper, plastic, glass) and place them in the correct bins provided.

How do I report a maintenance issue in a common area (e.g., street light, burst pipe)?

Common area issues should be reported immediately to the Management Office via the official email or the online maintenance request form located in the Resident Portal. Provide a photo and precise location for a fast response.

Who is responsible for maintaining the green space directly in front of my house?

Residents are responsible for the general cleanliness and basic landscaping (e.g., watering, pruning small plants) within their lot boundary. However, the Association manages the cutting of common grass and major tree pruning.

When are the swimming pool and gym facilities open?

The swimming pool and gym facilities are available daily from 7:00 AM to 10:00 PM. Please note that these hours are subject to change for scheduled maintenance, which will be announced via the Announcements board.

Frequently Asked Questions

Can't Find What You're Looking For?